Call us +32 11 81 41 61
Send an email [email protected]

Do you have a question about our products or would you like more information about your order?
Please contact us using the form on the right side of this page.

Describe your problem or question as clearly as possible (if possible include your order number).
This way we can answer your question as good as possible.

We will do our utmost to answer your question within 24 hours.

Do you have a problem with an article or order?
Please contact us and we will be happy to solve your problem.
Customer satisfaction is very important to Deurklinkenshop so we will help you as best we can.

It can always happen that something doesn't quite go as planned. We advise you to first make complaints known to us by sending an email to [email protected] If this does not lead to a solution, it is possible to register your dispute for mediation through Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.
As of February 15, 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already being handled elsewhere then you are free to file your complaint via the European Union platform."

However, since we are committed to providing you with the best possible service we will always look for an appropriate solution together.

We hope that you, like many others before you, are satisfied with your purchase and look forward to seeing you again on your next project!

 

 

 

Opening hours
Monday09.00 -17.00
Tuesday09.00 -17.00
Wednesday09.00 -17.00
Thursday09.00 -17.00
Friday09.00 -17.00
SaturdayGesloten
SundayGesloten
Contact information