Customer service
Do you have a question about our products or would you like more information about your order?
Then contact us via the schedule you see on the right side of this page.
 
Describe your problem or question as clearly as possible (if possible with your order number).
This allows us to answer your question as well as possible.
 
We do our utmost to answer your question within 24 hours.
 

Do you have a problem with an item or order?
Please contact us and we will be happy to solve your problem.
Customer satisfaction is very important at Deurklinkenshop, so we are happy to help you as well as possible.

In the unlikely event that there is something for which we do not have a solution (but this seems very strong to me), we would like to point out the existence of the Online Dispute Resolution platform (this is an internet platform set up by the European Commission for the purpose of disputes arising from from e-commerce out of court).
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=NL

But since we do everything we can to provide you with the best possible service, we suggest contacting us via the schedule on the right or via [email protected]

We hope that you, like many others before you, are satisfied with your purchase and look forward to seeing you again on a next project!