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Terms and Conditions
General sales conditions.
e-mail: [email protected]
Tel .: +32(0)11/81.41.61
1.1 The electronic webshop of "Deurklinkenshop" with registered office in Achel (Belgium), Heikant 11, VAT BE0444.501.312 (hereafter Doorklinkenshop) offers her customers the possibility to purchase her products online.
1.2 These general terms and conditions apply to every offer from Deurklinkenshop and to any agreement between Deurklinkenshop and consumer. The conditions are accessible to everyone and included on the website of Deurklinkenshop. On request we will send you a written copy.
1.3 By placing an order you indicate that you agree with the delivery and payment conditions. Deurklinkenshop reserves the right to change its delivery and / or payment conditions after the expiry of the term.
1.4 Unless otherwise agreed in writing, the general or specific conditions or stipulations of third parties are not recognized by Deurklinkenshop.
1.5 Deurklinkenshop guarantees that the delivered product meets the agreement and meets the specifications stated in the offer.
2. Delay time / right of withdrawal
2.1 The consumer has the right to cancel his / her order up to 30 days after receipt without giving any reason. After cancellation, the consumer has another 30 days to return his / her product (s).
The consumer will then be credited the full order amount within 14 days. Only if the order value is less than 50 € (250 € for the EU) will the shipping costs be deducted. This shipping includes the free return. The customer can therefore always return the item for free.
If you use your right of withdrawal, the product will be returned to the entrepreneur with all accessories and - if reasonably possible - in the original condition and packaging.
Will not be repossessed under any circumstances:
- used, soiled, damaged or incomplete items
- articles of which the packaging (or part of it) was opened
- articles that are tailored to the customer
- articles that can not be returned due to their nature
- items specially ordered for the customer.
To use this right you can contact us via [email protected]
The goods must be returned to the following address:
BE - 3930 Achel
We will then refund the order amount due within 14 days after registration of your return.
Upon return of the entire purchase, the full purchase price including any calculated shipping and / or payment costs will be refunded to the customer. When returning only a part of the received purchases, only the purchase value of the returned items is refunded. Additional costs as a result of a more expensive shipping method than the cheapest standard delivery will never be refunded.
3.1 Delivery takes place while stocks last.
3.2 Within the framework of the rules of distance selling, Doorklinkenshop will usually carry out orders within 1 - 5 working days, unless a different delivery period has been agreed. If delivery within 1-5 working days or otherwise agreed delivery time is not possible (because the order is not in stock or no longer available), or there is a delay for other reasons, or an order can not or only partially be executed, then receive the consumer notifies this within 5 working days after placing the order and in that case he has the right to cancel the order without costs and notice of default.
3.3 The delivery obligation of Deurklinkenshop will, subject to proof to the contrary, be met as soon as the goods delivered by Deurklinkenshop have been offered to the customer once. In the case of home delivery, the report of the carrier, which implies the refusal of acceptance, serves as full proof of the delivery offer.
3.4 All terms mentioned on the internet site are indicative. No rights can therefore be derived from the terms mentioned.
4.1 Prices will not be increased within the duration of the offer, unless legal measures make this necessary or if the manufacturer makes interim price increases.
4.2 All prices on the site are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors.
4.3 All prices on the site are in Euros and include 21% VAT.
5. Data management
5.2 Deurklinkenshop respects the privacy of the users of the website and ensures confidentiality of your personal information.
5.3 Door handle shop makes use of a mailing list in some cases. Each mailing contains instructions to remove yourself from this list if you no longer wish to receive mailings.
6. Online purchases
6.1 The customer has the possibility to purchase the articles from the Doorklinkenshop assortment online.
6.2 The purchase is made at the moment the customer receives a confirmation e-mail from Deurklinkenshop. The items are delivered to the customer's home at the delivery address specified by the customer. All ordered goods will only be shipped if Deurklinkenshop has received the full invoice amount.
The customer has the choice between the following payment methods:
- via credit card
- via bank card
- by transfer
- Cash on collection
7. Reservation of ownership
7.1 The delivered goods remain the exclusive property of Deurklinkenshop until the time of full payment by the customer.
The risk of loss or damage, however, passes to the customer from the delivery. The customer undertakes, if necessary, to inform third parties of the reservation of ownership by Deurklinkenshop, for example to anyone who seizes the items that have not yet been paid for.
8.1 Offers are without obligation, unless otherwise stated in the offer.
8.2 When accepting a non-committal offer by the buyer, Deurklinkenshop reserves the right to revoke or deviate from the offer within the period of 3 working days after receipt of that acceptance.
8.3 Verbal promises connect Doorklinkenshop only after they have been expressly confirmed in writing.
8.4 Offers from Deurklinkenshop do not automatically apply to repeat orders.
8.5 Deurklinkenshop can not be held to its offer if the customer should have understood that the offer, or any part thereof, contained an obvious mistake or error.
8.6 Additions, changes and / or further agreements are only valid if agreed in writing.
9. Images and specifications9.1 All images; photographs, drawings etc .; eg data concerning weights, dimensions, colors, images of labels, etc. on the internet site of Goedkopedeurklinken.be are only approximate, are indicative and can not be a reason to claim damages or dissolution of the agreement.
10. Force majeure
10.1 Deurklinkenshop is not liable, if and to the extent that its obligations can not be fulfilled due to force majeure.
10.2 Force majeure means any strange cause, as well as any circumstance, which should not reasonably be at its risk. Delay in or breach of contract by our suppliers, faults in the Internet, faults in the electricity, disturbances in e-mail traffic and malfunctions or changes in technology provided by third parties, transport problems, strikes, government measures, delays in the supply, negligence of suppliers and / or manufacturers of Goedkopedeurklinken.be as well as of auxiliary persons, illness of personnel, defects in auxiliary or transport equipment are expressly regarded as force majeure.
10.3 In the event of force majeure, Doorklinkenshop reserves the right to suspend its obligations and is also entitled to dissolve the agreement in whole or in part, or to demand that the content of the agreement be amended in such a way that execution remains possible. Under no circumstances is Doorklinkenshop liable to pay any penalty or compensation.
10.4 If Doorklinkenshop has already partly fulfilled its obligations at the onset of the force majeure, or can only partly fulfill its obligations, it is entitled to invoice the already delivered or the deliverable part separately and the customer is obliged to pay this invoice as if it concerned a separate contract. However, this does not apply if the already delivered or deliverable part has no independent value.
11.1 Deurklinkenshop is not liable for damage to vehicles or other objects caused by improper use of the products. Before use, read the instructions on the packaging and / or consult our website.
12. Applicable law / competent court
12.1 Only Belgian law applies to all agreements.
12.2 Disputes resulting from an agreement between Deurklinkenshop and buyer, which can not be resolved by mutual agreement, shall be made by the competent court within the district of Hasselt, unless Deurklinkenshop prefers the difference to the competent court of the place of residence of the to subject the buyer, and with the exception of those disputes that are part of the competence of the subdistrict court.
In case of disputes, only the courts in Hasselt are competent.
13.1 The customer accepts that electronic communications and backups can serve as proof.